Grievance Portal
Welcome To Our Grievance Portal
Welcome to House of Vape’s Grievance Portal – your dedicated space for seamless issue resolution. At House of Vape, we prioritize your satisfaction, and this portal serves as a direct line for addressing any concerns you may have. Your feedback is invaluable, and we are committed to providing swift, reliable, and comprehensive solutions to ensure your House of Vape experience remains exceptional. Thank you for choosing House of Vape; we look forward to serving you with excellence.
Note- For effective resolution, kindly register any complaints within 24 hours of receiving your products. Please note that if it exceeds the 24-hour timeframe, we regret that we may not be able to proceed with your complaint.
Faq's
Frequently Asked Questions-
House of Vape offers a wide selection of vaping products, including e-cigarettes, vape mods, vape pens, e-liquids, coils, batteries, and accessories.
Yes, we take pride in providing authentic vaping products sourced directly from reputable manufacturers. Each product undergoes thorough quality checks to ensure authenticity and performance.
Absolutely! We understand that some vapers prefer nicotine-free options. We offer a variety of nicotine-free and low-nicotine e-liquids to cater to different preferences.
We accept cash on delivery (COD) as the sole payment method for orders. Simply pay for your purchase upon delivery of your items.
No, we currently only ship within India. We apologize for any inconvenience this may cause.
We want you to be fully satisfied with your purchase. If you have any issues with your order, please contact our customer support team at [email protected] within 2 days of receiving your order to initiate a return or exchange. Please refer to our detailed return policy for more information.
For any inquiries or assistance, please reach out to our dedicated customer support team at [email protected]. We’re here to help you with any questions or concerns you may have regarding our products or services.