House of Vape

Frequently Asked Queation

we take a 2 hour window if it’s near to gk, otherwise the bracket can go upto 4 hours in Delhi NCR.

Logistics is a separate department altogether, we don’t provide the rider’s number as it puts the system under immense pressure.

we are trying our best to serve you as soon as possible, however due to the volumes, we would need that window.

he rider will share a picture with the total and asking for the your location.

We are trying our best to get the clearance in India as soon as possible. We are thrilled to make you try the 3 new flavours which will be coming in this new batch.

We also don’t know which ones are working and which are not, therefore we decided to give these away for free of charge to avoid the hassle of replacements.

COD is available in Delhi NCR. For couriers, payment is upfront, do ask for bank details and all the online payment option.

it may or may not have battery issues, leakage issues or mouthpiece falling off issues. It’s best to try these in front of the rider as they would be carrying extra stock on them and they will replace in case of a faulty device.

we are clearing our surplus stock. Do give us your preference, however we cannot assure you that that flavour will be sent. Complimentary dybs are sent randomly only.

the company claims higher puffs, in reality there are fewer puffs.

Due to the volumes that we do, any changes made once the order is punched is difficult to process. They might go unnoticed by the packers we have.

we have more than 5000 SKUs, it’s impossible for us to keep pictures of everything. We would recommend you google them for reference.

Devices which are using liquid-coil separation technology can have prime issues. It means the coil will be burned if the drag is taken sooner than the prescribed time. I would definitely recommend waiting for as long as you can (10 minutes at the bare minimum). No replacements on Prime issues.

They can be recharged with an android cable. Devices like vapesoul comes with a small battery, therefore you’ll have to charge them to take out all of the puffs. Eventually you’ll have to throw them once the liquid is over.